Shipping Policy

At Luxio Cases, we aim to deliver your premium glass phone cases safely and on time. Please read our shipping policy below for complete details.

Shipping Locations

We currently ship across India.

Order Processing Time

  • All orders are processed within 24–48 business hours after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Time

  • Metro Cities: 2–4 business days

  • Non-Metro & Remote Areas: 4–7 business days

Delivery timelines may vary due to courier partner operations, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Free Shipping on prepaid orders (if applicable)

  • Shipping charges for COD orders, if any, will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status.

Cash on Delivery (COD)

  • COD is available on select pincodes.

  • Additional COD charges may apply and will be shown during checkout.

Packaging

All Luxio Cases are carefully packed to ensure your glass phone case reaches you in perfect condition.

Delayed or Failed Delivery

If your order is delayed beyond the estimated delivery time, please contact us at support@luxiocases.comwith your Order ID. Our team will assist you promptly.

Incorrect Address

Please ensure your shipping address and contact details are correct while placing the order. Luxio Cases is not responsible for delays or delivery failures due to incorrect information provided by the customer.